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Notifications can help you solve the “how-will-users-know-to-come-back-for-more-content” problem, or what we think of as re-engagement. Notifications are platform-driven, in-app notification cards that can help you automate communications to reconnect a user with content she's nearly completed, celebrate a user's newly earned badge, or update a user when new content is added to a topic he follows - and more.

This article gives an overview of Notification card types available in the platform and takes a look at the Notifications experience from your users' perspective.

Notifications | Platform Set Up


Each Notification card type must be enabled at the account-level by an Intellum representative. Reach out to your Customer Success Manager to learn more about adding Notifications for your users.

Heads Up!

Have an idea for a notification card not covered in this article? Connect with your Customer Success Manger for other options.

Notification Card Types


You can choose from the following list of predefined Notifications that are triggered by actions in the platform:

Upcoming Due Activities

  • Notifies the user when an activity is due within the next 7 days

Path Almost Complete/Abandoned

  • Notifies the user after 14 days of no progress on Paths with at least 75% of activities completed

Collection Almost Complete/Abandoned

  • Notifies the user after 14 days of no progress on Collections with at least 75% of paths completed

Evaluation Notification for Learner

  • Notifies the user when a Topic Expert or Manager has completed an evaluation of the user

Evaluation Notification for Expert

  • Notifies a Topic Expert when a user has completed an evaluation in the expert's topic area

Enrollment Approval for Learner

  • Notifies the user when her enrollment in an activity has been approved

New Followed Topic Content

  • Notifies the user when new content is added to a topic he follows

Award Notifications

  • Notifies the user when she receives an award for completing an activity

  • Notifies the user when new, featured content is added to Discover

Level Badge Notifications

  • Notifies the user when she's earned a new badge in Level

Announcements


Announcements are a notification type that let unrestricted administrators connect with users on an as-needed, or ad-hoc, basis.

Read more about Announcements:

Notifications Digest


Follow up with your in-app notifications by sending a digest of the week's notifications to users via email.

Heads Up!

This option is enabled at the account-level, so connect with your Customer Success Manger to learn more.

Notifications | User Experience


When Notification cards are enabled, users access their personalized cards through the Notifications Center - the lightning bolt icon in the top nav bar - right next to their profile picture.

A blue badge on the icon reflects the number of unread Notifications waiting for the user. When clicked, the Notifications Center opens. Notifications are listed in chronological order - with the most recent at the top.

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